Dental IT Solutions & Services
Making Dental Practice Management Simple
The modern dental practice is a highly evolved workplace. With the latest medical and technological advancements, the level of care you can provide to patients has never been higher.
However, dentists and practice managers are also busier than ever. With digital systems now the backbone of any dental business you need an IT system that is stable, secure and simple.
Your specialty is teeth. Ours is IT.
That's a partnership worth smiling about.
The Mercury IT Advantage
- Providing Dental IT Support Since 2004
- Recognised Dental IT Specialists
- Dedicated Cybersecurity Team
- Highly Experienced And Skilled Staff
Contact us
Ready to discover more about what our managed IT services can do for your Dental Practice? Get in touch today. Tell us what you need, and we’ll get to work on delivering that to you.Thanks — we've received your enquiry and will be in touch shortly.
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How our Dental IT Support Service Works
Regardless of whether your practice is new or established, big or small, Mercury IT has a support option for you.
- IT set up for new dental clinics. Starting your own practice? Start out on the right foot with an IT consultation and mapping out your software systems in advance.
- Managed IT services. From troubleshooting hardware and software issues, to antivirus monitoring and installing the latest security updates, we can handle it all. This is the perfect solution for dental practices who want to completely outsource their IT management.
- Set up IT automations. If you want to build a dental clinic that provides support and service to your patients around the clock, this is how. By coding connections between different software systems, tasks like admin and patient management can run on autopilot.
- Manage and secure your system. The need to secure your patients' confidential medical records has never been higher. Maintain compliance, prevent data breaches, and keep your patients trust.
Dental IT Services
As full-service IT providers to the dental industry, you can rely on us for everything. Rather than dealing with multiple service providers, we can act like an extension of your dental practice.
Cybersecurity
Stay ahead of the ever-evolving cybercrime environment with sophisticated cybersecurity, ready to protect you from threats.
IT Solutions
Dental IT software can be complex and clunky unless it's tailored to your business. We can adapt, develop and solve any IT problems that are holding you back.
IT Consulting Services
Want to connect A to B to C? We can advise you on how to set up your IT systems correctly. Don't waste time and create more problems with a DIY approach.
IT Managed Service
Focus on building your business while we manage your IT. Plus, we're always available for any unexpected situations that arise.
Cloud Services
The power of the cloud is that we can support you from anywhere. Gone are the days of needing to rely on your local IT guy. Now you can access the best.
How our IT managed service works
1 - Moves, Adds and Changes (Mac)
Every business and organisation requires new users to be set up, departing users to be removed and changes made to user profiles, applications, email etc. Moves, Adds, and Changes is a major component of our daily operations, so we’re highly experienced at providing this service.
2 - Break - Fix Support
It’s an unfortunate reality that, at some point, technology breaks. Whether it’s an account locked out, hardware wearing out, application integration issues, operating system issues or pretty much anything that is either software or hardware-driven, our knowledgeable team can rapidly troubleshoot issues reducing your business’ downtime.
3 - Proactive Maintenance
Server Maintenance
Includes maintaining current service and security patches and checking backups, server health, event viewers and hardware status and proactive fault finding.
Desktop Maintenance
Includes maintaining current service and security patches for desktops and checking desktop health, event viewers and hardware status and proactive fault finding.
4 - IT Advice
When you sign up for our IT Managed Service, our team becomes your trusted IT partner.
get to understand what drives your organisation, outline your goals for IT (i.e. improving security and governance, improving efficiency, reducing ongoing issues, etc.) and provide technical advice to achieve them.
We’re proud to partner with our customers to provide the expertise of an enterprise-level IT department at a scaled cost. To discuss your IT Support requirements further, please get in touch.
Kind words from our clients
Experienced and skilled team of IT experts have sorted out our info tech. Mercury supply, install and maintain our small business system of over 25 workstations and complicated digital dentistry technology. Over the last 5 years we have not experienced any downtime thanks to good planning and quality service. Highly recommend.
"Brisbane Smiles"