The most effective engagement model is provided through an on-going monthly support agreement. This is called a Managed Service Agreement. Managed Service Agreements are tailored to the client’s specific needs including requirements for out of hours, on-site support or to augment existing IT staff.
READ MOREWhat is a Managed Service Provider?
A Managed Service Provider is an IT company that provides services to business customers. Services include: support, consulting, cyber security, project services, advice and guidance. They become the business customer’s trusted IT partner utilising skilled staff to provide cost effective and scalable services.
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