Cybersecurity ROI comes from multiple sources: avoided incident costs (averaging $56,600 for small and $97,200 for medium Australian businesses per the ACSC), reduced cyber insurance premiums with proper controls in place, maintained business continuity avoiding costly downtime, and protected reputation preventing customer loss. Additionally, strong security posture is increasingly required to win contracts with government […]
READ MOREIs cybersecurity worth the investment for small businesses?
According to the ACSC Annual Cyber Threat Report 2024-25, the average cost of a cyber incident for Australian small businesses is $56,600—a 14% increase from the prior year. For medium businesses, costs average $97,200 (up 55%). Cyber insurance claims are increasingly being denied for businesses without adequate controls like multi-factor authentication and endpoint protection. Investing […]
READ MOREHow much does cybersecurity cost for a small business in Australia?
Cybersecurity costs vary based on your business size, complexity, and compliance requirements. According to the ACSC, Australian businesses should expect cyber incidents to cost an average of $56,600 for small businesses and $97,200 for medium businesses when attacks succeed. Investing in preventative security is significantly more cost-effective than incident recovery. Mercury IT offers scalable security […]
READ MOREDoes Mercury IT work with other IT providers?
Yes. Mercury IT works collaboratively with other MSPs and MSSPs. We understand that many businesses have long-standing relationships with IT providers and don’t want to disrupt what’s working well. Whether you need us to add a security layer on top of your existing IT management, provide independent assurance over your current security provider, or deliver […]
READ MORECan Mercury IT provide independent security assurance if we already have an MSSP?
Yes. Some organisations require independent assurance over their existing security provider’s work—particularly for board reporting, regulatory compliance, or internal governance requirements. Mercury IT provides independent cybersecurity assurance services, reviewing and validating your current MSSP’s controls, reporting, and incident response capabilities. We deliver objective assessments and board-level reporting that gives executives and directors confidence in their […]
READ MORECan Mercury IT provide cybersecurity if I already have an MSP?
Yes. Many organisations have an existing MSP handling their general IT operations but need specialist cybersecurity capabilities their MSP cannot provide. Mercury IT works collaboratively with your existing MSP, adding a dedicated security layer including SIEM/SOC monitoring, endpoint detection and response, vulnerability management, and security incident response. We also provide board-level security reporting and assurance […]
READ MOREWhat certifications should a cybersecurity provider have?
Look for industry-recognised certifications that demonstrate verified expertise. Key individual certifications include CISSP (Certified Information Systems Security Professional) for strategic security leadership and CCIE (Cisco Certified Internetwork Expert) for network security. Organisation-level certifications like ISO 27001 (information security management) and ISO 9001 (quality management) demonstrate mature, audited processes. For Essential Eight assessments, look for assessors […]
READ MOREWhat’s the difference between an MSP and an MSSP?
A Managed Service Provider (MSP) handles general IT operations like helpdesk support, network management, and infrastructure maintenance. A Managed Security Service Provider (MSSP) specialises in cybersecurity—threat monitoring, incident response, vulnerability management, and compliance. Many businesses need both. Mercury IT operates as both MSP and MSSP, providing integrated IT and security services so your technology and […]
READ MOREHow do I choose a cybersecurity provider in Australia?
When selecting a cybersecurity provider, evaluate their certifications (look for CISSP, CCIE, ISO 27001, or Microsoft security certifications), their local presence and response capability, whether they offer 24/7 monitoring, and their experience in your industry. Ask about their Essential Eight implementation and assessment experience and whether they can support your compliance requirements. Request references from […]
READ MOREHow should businesses manage AI cybersecurity risks?
AI introduces new security risks including data leakage through public AI tools like ChatGPT, shadow AI usage by employees without IT oversight, and AI-powered social engineering attacks. The Mimecast State of Human Risk Report found 81% of organisations are concerned about sensitive data leaks via generative AI tools. Businesses need an AI governance policy that […]
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